Frequently Asked Questions

Not at all! GymTherapy is open to everyone in Brisbane looking to enhance their health and performance. Whether you train at our gym partners or anywhere else in Brisbane, we work with you and your existing trainer or coach (when applicable) to optimise your rehabilitation and performance. Our clinics welcome all clients

We have three convenient Brisbane locations:

‍West End: Studio 99 Fitness Centre, 387 Montague Road, West End, Brisbane, 4101

‍Newstead: Club Bunker, 27b Doggett Street, Newstead, Brisbane, 4006

‍Woolloongabba: Studio 99, 993 Stanley St E, East Brisbane QLD 4169 (Opening Soon!)

Our clinics offer the full range of physiotherapy and performance testing services. We serve clients throughout Brisbane including South Brisbane, Woolloongabba, Fortitude Valley, Teneriffe, Newstead, West End, Bowen Hills, Coorparoo and surrounding suburbs.

Yes! We accept all major private health insurance providers. Simply bring your health fund card to your appointment and we'll process your rebate on the spot using HICAPS.

For Medicare EPC (Enhanced Primary Care) referrals from your GP, bring your referral to your appointment or email it beforehand, and we'll process your Medicare rebate immediately.

West End: Monday-Friday 6am-7pm, Saturday 6am-12pm

Newstead: Monday-Friday 6am-7pm, Saturday 6am-12pm

‍Woolloongabba: Monday-Friday 6am-7pm, Saturday 6am-12pm

We offer early morning and evening appointments to fit your schedule. Book online or call for same-day availability.

You can book online through our website 24/7, call us directly during business hours, or email us at info@gymtherapy.com.au. We often have same-day availability for urgent injuries.

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This depends on your specific injury or pain. Following our initial assessment—where we evaluate your strength, function, and mobility—we determine the most appropriate treatment methods. Your session may include:

- Manual therapy techniques
- Dry needling
- Deep tissue massage and trigger point therapy
- Proprioceptive neuromuscular facilitation (PNF)
- Movement analysis and posture correction
- Exercise prescription delivered via our app
- Sport-specific rehabilitation protocols

Every treatment plan is individualised based on objective data from your assessment. Learn more about our Physiotherapy services.

Initial consultations are 45-60 minutes to allow for comprehensive assessment. Follow-up appointments range from 30-60 minutes, depending on your treatment needs. We allocate sufficient time to address your concerns without rushing.

Please bring:
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- Comfortable clothing you can move in (shorts for lower body injuries, loose shirt for upper body)
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- Any medical imaging (X-rays, MRI, ultrasound reports)
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- List of current medications
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- Private health insurance card (if claiming on the spot)
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- GP referral (if applicable for Medicare EPC)
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- Completed medical history form (emailed before appointment)

No, you don't need a referral to book physiotherapy in Australia. You can book directly with us. However, if you have a GP referral under the Medicare Chronic Disease Management (CDM) plan, you may be eligible for Medicare rebates.

The actual VO2 max test takes anywhere from 8-40 minutes of progressive exercise until you reach maximum effort. Including equipment setup, warm-up, and results discussion, plan for a 60-minute appointment. You'll receive your full report with training zones within 48 hours.

No, VO2 max testing is appropriate for all fitness levels. The test is progressive and stops when you reach your maximum capacity—whether you're a beginner or elite athlete. We modify the protocol based on your current fitness and goals. The test simply measures where you are now so you can train smarter.

Lactate threshold testing identifies the exercise intensities at which lactate begins to accumulate in your blood. We measure both LT1 (aerobic threshold) and LT2 (anaerobic threshold) to provide precise training zones. It includes:
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- Blood lactate sampling at progressive intensities
- LT1 and LT2 identification
- Heart rate and pace/power zone recommendations
- Detailed report within 48 hours

This is often combined with VO2 max testing for comprehensive performance assessment.

RMR testing measures how many calories your body burns at rest. This data is essential for weight management, nutrition planning, body composition goals, and understanding your metabolism. It includes:

- 20-minute metabolic measurement
- Detailed report with daily calorie needs

We recommend retesting every 12-16 weeks if you're actively training. This allows enough time to see measurable improvements from your training program and adjust your zones as your fitness improves. Elite athletes may test more frequently (every 8-12 weeks) during key training phases.

Our Health Performance Protocols are comprehensive testing packages designed for specific sports and goals. Each protocol provides key data insights to inform your training and health strategies. Examples include:

- Runner Protocol: VO2 max, lactate threshold, running gait analysis
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- Strength Athlete Protocol: Force plate testing, strength assessment, movement screening
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- Longevity Protocol: VO2 max, RMR, body composition, strength testing

Although each protocol has a base structure, we individualise testing based on your specific goals and current fitness level.

No! You can pick and choose the tests most relevant to you. The protocols are designed as comprehensive packages based on our GymTherapy OS framework, but we understand not everyone needs every test. You can revisit additional protocol testing at any time in the future.

Absolutely! Book an initial testing consultation and complete our medical questionnaire detailing your goals. We'll design an individualised testing protocol to help you achieve your specific objectives. We work with athletes and active individuals across all sports and activities in Brisbane.

Yes. Our physiotherapists can conduct movement screening, strength testing, and biomechanical analysis to identify injury risk factors or movement limitations. This is often integrated into physiotherapy consultations or as part of return-to-sport protocols. Contact us to discuss your specific needs.

Yes, we often have same-day availability, especially for urgent injuries. Check our online booking system or call directly for immediate availability.

We require 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may incur a cancellation fee. We understand emergencies happen—please call us as soon as possible if you need to change your appointment.

Yes, we offer telehealth video consultations for injury assessments, exercise program reviews, and follow-up appointments. While hands-on treatment isn't possible remotely, we can provide professional guidance, exercise prescription, and rehabilitation planning. Ideal for clients unable to visit our clinics.

Absolutely! We actively collaborate with coaches, personal trainers, and other health professionals throughout Brisbane. With your permission, we'll communicate test results and rehabilitation progress to ensure everyone on your team is aligned. This integrated approach delivers the best outcomes.